Working with Messages

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When you first logon to myEZClaim.com, you are taken to the Messages page. From the Message page, you can see the last twenty claims entered and any messages you have. Messages can be sent to users that you have set up and to the MyEZClaim.com Administrator. The reasons why you would send messages to someone can vary anywhere from a reminder to generate a report to asking a colleague to review a claim.

Sending a Message

1. Click the My Account button. The My Account page opens.

2. From the Messages page, click the Add Message button. The New Message dialog box opens.

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3. Click the Recipients button. The Recipients dialog box opens.

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4. Select the people you want to send a message to and then click the Save button. The Recipients dialog box closes and you are returned to the New Message dialog box.

5. In the Subject box, type a subject for your message.

6. In the Comments box, type your message. When you are done, click the Save button. This will send your message.

Reading a Message

1. Click the My Account button. The My Account page opens.

2. Click the message you want to read. The message opens.

3. When you are done reading the message, click the Close button or click the Delete button to delete the message.

Deleting a Message

You should use caution when deleting a message; once it is deleted it cannot be recovered.

1. Click the My Account button. The My Account page opens.

2. Click the message you want to delete. The message opens.

3. Click the Delete button to delete the message.